If you’re a healthcare professional, find out how to refer a patient for specialist care.
Refer a patient
At Bupa Health Care Canary Wharf, we aim to help GPs and other clinicians provide high-quality care. In this section, you will find helpful information on how to send a referral and get further help if needed.
How to refer a patient
If you are a GP, physiotherapist, allied health professional, or part of a clinical support team, you can refer patients to us. We offer care across many specialties. We aim to give same-day or next-day appointments and tests, with results ready as soon as possible.
How it works
- Send your referral to the relevant inbox using your usual referral letter.
- Once we receive your referral, our team will contact your patient and arrange any appointments they need.
- After your patient is discharged, we will send you a letter outlining the care they received.
Where to refer
For insured patients
- Email: canarywharfappointments@bupa.com
- Phone: 0204 604 9300
For self-pay patients
- Email: selfpay@cromwellhospital.com
- Phone: 0207 244 4886
Get in touch
For questions or help with referrals, please email our GP Engagement team.